As a safety measure, the device locks when you enter the PIN code incorrectly for 3 times in a row. To unlock it, follow these steps:
SafeNet MobilePASS+ is a next generation software token that offers secure one-time passcode generation on mobile devices, as well as single-tap push authentication for enhanced user convenience. Integrating out-of-the-box with leading cloud apps, security gateways and VPNs, SafeNet MobilePASS+ feat. The user chooses where they want to install the SafeNet MobilePASS+ authenticator app. The choices that are available depend on the target platforms that you configure. For example, the user can install the app on either a mobile device or a Windows 10 computer. For mobile devices, the user can use either an iOS or Android device.
1. Click
Download this app from Microsoft Store for Windows 10, Windows 8.1, Windows 10 Mobile, Windows Phone 8.1. See screenshots, read the latest customer reviews, and compare ratings for SafeNet MobilePASS. Jun 09, 2020 The description of SafeNet MobilePASS App Turn your mobile phone into an instant authentication device with MobilePASS from SafeNet, an innovation in software authenticator that allows you to generate one-time passcodes instantly on your phone, enabling secure remote access to corporate and web-based applications. SafeNet (Nasdaq: SFNT) is a global leader in information security and provides complete security solutions utilizing its encryption technologies to protect communications, intellectual property and digital identities, and offers a full range of products including hardware, software, and chips.
Start > All Programs > SafeNet, then SafeNet Authentication Client Tools.2. Click on the Advanced View icon.
3. In the next screen, select your device from the menu on the left-hand side of the window.
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4. Click on the Set User Password icon.
5. Enter your PUK code in the field Enter the Administrator Password. The PUK code is printed in the letter you received from certSIGN. See example...(opens in new tab)
Warning! Your device will permanently lock if you enter the wrong PUK code 3 consecutive times. In this situation, you will need to buy a new token and a new digital certificate.
6. In the next window, type in the new password and click OK.
When you log in for the first time, DO NOTuse your old username and password. Instead...
- Use the last 4 digits of your social security number as your password
Once you've logged in for the first time, you can create your new username and password. Don't know your Member Number? Contact Member Services at 1-800-763-8600, ext. 2375.
Change can be confusing. We'll answer your questions and walk you through the process. Select a section to jump to:
Getting Started
To log in for the first time, you'll need to use your Member Number as your username, and the last four digits of your social security number as your password.
Think of this as part of SAFE’s Forward Vision. The switch to our new state-of-the-art online and mobile banking platform is designed to give you to have the very best online banking experience possible. You can look forward to streamlined security, easier access, and tools that allow you to keep track of online accounts you may have at other financial institutions.
Online and mobile banking will have a completely new, user-friendly design with a wide array of exciting new features, including:
- Advanced mobile banking you can access by fingerprint, facial recognition, or password.
- Easy ways to import information from online accounts you may have at other financial institutions.
- Money management tools for all your financial goals.
The conversion begins at 7:00 p.m. on Thursday, January 9, and will be complete on Monday, January 13. During that time, all functions within online and mobile banking will be available except for Bill Pay, remote deposit capture, scheduling recurring transfers, and self-registration for online and mobile banking.
You will not have to re-enroll for online and mobile banking. However, when you log in for the first time after the conversion takes place, you will need to review and accept updated Online and Mobile Banking Terms and Conditions and E-sign Act Agreement to complete enrollment. Your username will be your member number and the password will be the last four digits of your Social Security Number. Once you’re logged in, re-set your username and password for future online and mobile banking sessions. You will not have to complete this process again.
Yes. Your current mobile banking app is being replaced with a new, updated version. You will need to download and reinstall the app on your device. Then, just delete the old version.
Mobile Banking: Once logged in, there is a button at the bottom that says “More”. Click here and you will see two options, “Secure Support or Secure Chat”.
Online Banking: Once logged in, you should see a tab at the top right-hand side that says “Support”. Click there.
Logging In
You’ll be prompted to set a new username and password when you log into the new online and mobile banking platform for the first time. You can use the same username and password if the new criteria is met and the username hasn’t been taken by another user.
Username & Password Criteria
Username:
- 6 – 20 characters; at least one letter
- Cannot be all numbers
- Can be all letters or special characters
- Can contain numbers, letters, and the following special characters: @$*_-=!~
Password:
- 8 – 32 characters; must contain characters from at least 2 of the following categories:
- letters
- numbers
- any special characters
- Cannot contain username
- Cannot contain any whitespace
- Case sensitive; by default, does not expire; can be reused
No. The new online and mobile banking platform doesn’t require the use of security questions. There are other ways we will verify your identity.
No. This new and innovative online and mobile banking system does not require that image to be selected.
Yes. This new online and mobile banking platform allows you to reset your password without the help of a SAFE Federal Credit Union Employee.
For Mobile Banking: Find the “More” button, locate the “Settings” button, go to “My Settings”, and scroll down until you see the option to change your password.
For Online Desktop Banking: Find the “My Settings” option and scroll down until you see the option to change your password.
Mobile Banking: An error message will appear that says, “Sorry, please enter valid login credentials”.
Online Desktop Banking: An error message will appear in red that says “The username and/or password you entered does not match our records. Try again.” You have five attempts to type in the correct password until locking yourself out. Don’t worry if you lock yourself out. You can opt for a phone call or a text message to receive a code to obtain a new password.
Mobile Banking: If you lock yourself out of the account or forget the password, you can reset the password yourself and obtain access to a new password. Select “Forgot Login” which will take you to another screen where you will enter your phone number and username. Your phone number must already be added to your account for the password to be sent.
Online Banking: If you lock yourself out of the account or forget the password, you can reset the password yourself and obtain access to a new password. Select the “I can’t access my account” tab which you take you to another screen where you enter your phone number and username. Your phone number must already be added to your account for the password to be sent. You’ll have three opportunities to reset your password before the profile is locked for your protection.
Account Information
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No. You will access your account information in the same manner as before. You will, however, now have a more personalized and customizable view of your information.
No. The move to our new online and mobile banking platform will not affect your account numbers or any other personal information.
Yes. The look will be a little different, but all your accounts will appear on the homepage once logged in.
Both Mobile Banking and Online Banking: Once you log into your account, the homepage will automatically default to your balances.
Yes. Mobile remote deposit capture will still be integrated into the mobile app. You will not have to download an additional mobile app to conduct remote deposits.
Mobile Banking: Select the transfer option at the bottom of the screen, select the account you’re transferring from, the account you’re transferring to (the loan) and select a dollar amount. Click transfer and the transfer will then be complete. There is also an option to schedule the loan payment.
Online Banking: Select the transfer option located between accounts and settings. Select the account you’re transferring from and the account you’re transferring to (the loan). It also gives you the option to set up a transfer date and make it a recurring transfer if you want to do so.
As always, Online and Mobile Banking are free benefits of membership. There will be new optional services added to our digital banking channels that will have a per-use fee. Refer to the current version of the Fee Schedule for more details.
Bill Pay, Automatic Transfers, and Banking History
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Yes. All of your current Bill Pay information including payee information will convert. You will not have to import this information again or worry about recurring or scheduled payments not processing due to the conversion.
Example: A transfer from checking account to savings account each payday.
Yes. That information will carry over to the new platform so you will not have to add those accounts again. However, we encourage all members with scheduled transfers to check and make sure there are no issues.
The past twenty-four months of your online banking transaction history will be available.
For Bill Pay, your payees, payments, and history will convert as well. Also, any eBills you may have will convert along with any future-dated or recurring transfers.
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If you are a previous Bill Pay user, and cannot access your payees in the digital platform, please contact our Member Service Center immediately.
Faster Access
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Sign in with facial recognition, fingerprint analysis, or a customized code on your mobile device.
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New Security Features
We're bringing you the latest in online security to ensure your information is safe.
State-of-the-art Features
Stay on track with budgeting tools, paperless statements, and account alerts and reminders.