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  1. Hi, I was advised by a Dell technician a while ago that it is recommended to download the latest device drivers from the Dell Support site to a USB stick before doing a clean installation of Windows 8.1. Should I download the drivers to my hard drive (c: drive) and then copy and paste them over to the USB flash drive.
  2. Aug 22, 2019 If you are using an older computer model (e.g. A Pentium 4 with Windows XP and USB 2.0 cameras), we suggest using driver 2.4.14. If you are using Windows 8, the latest driver 2.7.9 or newer is recommended for USB 2.0 and 3.0 cameras.
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Improvements and fixes. This update includes a fix for an incorrect device driver (“Microsoft – WPD – 2/22/2016 12:00:00 AM - 5.2.5326.4762”) that was released by a third-party on March 8, 2017 that affected a small group of users with USB connected phones or other media devices that rely on Media Transfer Protocol (MTP). The Universal Serial Bus Logo. USB, short for Universal Serial Bus, is an industry standard developed in the mid-1990s that defines the cables, connectors and communications protocols used in a bus for connection, communication, and power supply between computers and electronic devices. It is currently developed by the USB Implementers Forum.

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Improvements and fixes

This update includes a fix for an incorrect device driver (“Microsoft – WPD – 2/22/2016 12:00:00 AM - 5.2.5326.4762”) that was released by a third-party on March 8, 2017 that affected a small group of users with USB connected phones or other media devices that rely on Media Transfer Protocol (MTP). If the driver is on your system, when any of these devices are connected, Windows will try to install this driver. These devices will not be connected until the driver is removed. This incorrect driver was removed from Windows Update the same day, but it may have been downloaded to your computer. After installing this update the incorrect driver will be removed.

How to get this update

Drivers Nucam USB Devices

This update will be downloaded and installed automatically from Windows Update. To get the stand-alone package for this update, go to the Microsoft Update Catalog website.

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If you are not able to connect your phone or media device via USB and are not running one of these Windows versions, you can still remove this driver using the process described here: